Question : Can I change items or cancel my order?

Answer : You cannot change items or cancel your order once your order has been confirmed and paid. Please email us for more info.

Question : Can I return or exchange my purchase?

Answer : All items, once sold are non-returnable or exchangeable except for the following:

  • Items received are different from what you have ordered; i.e. wrong items are delivered.
  • Item is damaged or not in desired condition upon delivery.

All reporting of above situation must be made within 7 days upon receiving of goods. All returned products must be returned to us in their original condition/packaging and must be accompanied with the sales invoice with the date of purchase  for verification.